Claire is your hotel’s dedicated overflow receptionist — answering missed calls with calm, property-trained service and protecting direct bookings when your front desk is busy.
Claire acts as a practical safety net for calls your desk cannot answer live. Setup stays light, boundaries stay clear, and you stay in control from day one.
Claire handles calls seamlessly whether guests are inquiring before booking, checking details mid-stay, or following up after departure.
Claire logs every single interaction, giving your front desk full operational visibility without creating black boxes or extra clutter.
Operates strictly within approved property knowledge to eliminate guessing or inaccurate rate commitments.
Claire is built for hotels that care about every booking call, want to protect direct bookings, and prefer a solution that stays out of the PMS.
“Claire is not a PMS project. She is not a replacement for the front desk. She is the overflow layer that catches the calls the team is already losing.”
A practical, paid pilot for hotels that want to protect missed calls without changing their core systems or taking on a long-term commitment.
We confirm your phone flow, busy periods, and the guest calls Claire should cover.
We prepare approved property information, routing rules, escalation paths, and your direct-booking text link.
Start with overflow or a defined coverage window. Review Claire in your own operation and continue only if she is the right fit for your hotel.
Your team can stay focused on the guests in front of them. Callers receive a timely, property-trained response. Direct-booking intent is captured instead of lost to voicemail, a competitor, or an OTA.
A practical, bounded paid test before making a long-term commitment.
Includes everything in the 60-Day Growth Pilot, on an annual commitment, plus:
Claire is intentionally narrow. That makes it easier to test, easier to trust, and easier to turn off if it is not the right fit.
No. Claire is an AI-assisted overflow receptionist. She is designed to sound calm, natural, and property-trained, while staying within approved information and clear escalation rules.
Simply turn off call forwarding on your phone system. Your calls go straight back to the front desk exactly as before — no uninstall, no rollback project, no mess.
No. Claire does not write into your PMS or booking calendar. She answers approved questions and sends the direct-booking path by text when that is the right next step.
No. Claire is there for the calls your team cannot physically answer at that moment — not as a replacement for the people running the property.
It should do the opposite. Claire turns missed calls into organized follow-up, so the desk gets a cleaner handoff instead of a ringing phone and a lost booking.
No, and she should not try. Claire works only from approved property information and escalates anything sensitive, unusual, or high-risk back to your team.
Because onboarding takes real work, and a paid pilot is a better signal of seriousness on both sides. It is still low risk because it is bounded, reversible, and easy to stop.