We prepare your hotel information, test call forwarding and show your team how to review and follow up on requests.
Parking, breakfast hours, checkout times, and directions. Claire answers routine questions right away using your hotel's approved facts.
Early check-in, extra towels, or late arrivals. Claire captures caller details and puts them neatly on your front desk screen for staff review.
See recurring questions, peak call hours, and common requests at a glance. Explore recurring questions and requests in the calls Claire handles.
Front desk shifts get busy. Sticky notes get misplaced, and voicemails sit unlistened to while guests wait in line.
Whenever a caller needs human follow-up, Claire creates a clean task card with caller details, request summary, priority, and follow-up status. Your team checks your existing setup and handles the request directly.
Works alongside your existing setup without connecting to your PMS.
Every call tells you something about your hotel. Manager Insights summarizes the calls Claire handles so you can spot patterns without listening to hours of recordings.
Call Claire at our fictional demo property, Juniper & Brick. Ask about parking, breakfast, or check-in, or try to throw her off balance. Claire sticks strictly to approved hotel facts, never invents answers, and takes a clean message whenever a request needs your team.
We work directly with your hotel to prepare approved knowledge, set up call forwarding, and get your team dashboard ready. Your first 60 days include complete onboarding, launch testing, and early tuning.